Shipping Policy
At Vastra Shobha, we are committed to delivering your orders with care and efficiency, ensuring that you receive your products in pristine condition and within the promised timeframe. Here’s everything you need to know about our shipping process:
Shipping Schedule
We process and ship orders throughout the week, except Sundays and public holidays. To ensure your order arrives safely and on time, we partner with reputable courier services. If courier services are unavailable in your area, we’ll ship your items via Government Registered Post or Speed Post.
Delivery Charges
How are delivery charges calculated? The shipping charge is specified separately for each product. When ordering multiple items, the total delivery charge is calculated by adding the individual charges for each product.
For example: If you order three products, the delivery fee is the sum of the individual shipping charges associated with each product.
Inclusive Pricing: Our product prices include all applicable taxes, ensuring transparency. However, an extra Octroi charge may apply for shipments to Maharashtra.
Delivery Timeline
When can you expect your order?
Orders are typically dispatched within 1–2 working days. Most deliveries are completed within 7–8 working days, depending on your location. Your order will be delivered to the address you provided during checkout.
Receiving Your Order
What if your product is damaged on arrival? We make considerable effort to guarantee the safe delivery of your purchases. However, if the box is damaged or tampered with, refuse to accept it and give it back to the delivery person. Contact our customer service representatives immediately by phone or email, stating your Order ID.
We’ll personally see to it that you receive a brand-new replacement at no extra expense. When returning a product, please ensure that the original tags and packing are still in place.
Order Changes or Cancellations
We understand that plans can change! You can request an order change or cancellation anytime before your order is shipped. Once your order has been shipped, cancellations won’t be possible.
Questions or Concerns?
If you have any further questions about shipping or need assistance, feel free to reach out to us:
Email: vastrashobha.ai@gmail.com
Phone: +91 93461 16602
At Vastra Shobha, your satisfaction is our priority. We aim to make your shopping experience seamless and delightful, from placing your order to receiving it at your doorstep.